Privacy Policy
A legal disclaimer
This Privacy Policy is intended for informational purposes only and does not constitute legal, financial, or professional advice. Gray Oaks is a private lifestyle and household management company and does not offer legal counsel. While we are committed to safeguarding your personal information and ensuring compliance with relevant privacy laws, we make no guarantees regarding the completeness, accuracy, or applicability of the information provided herein. By using our services or this website, you acknowledge and agree that any reliance on this policy is at your own risk. For legal guidance specific to your situation, we strongly recommend consulting with a licensed attorney.
Privacy Policy - the basics
At Gray Oaks, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our lifestyle and household management services.
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1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, phone number, email address, home address, date of birth, emergency contacts.
• Household Information: Household preferences, property access details, vendor and service provider information.
• Payment Information: Billing address, payment method (processed via secure third-party platforms).
• Lifestyle Preferences: Travel preferences, dietary restrictions, scheduling needs, and other personal requests.
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2. How We Use Your Information
We use your information to:
• Provide personalized lifestyle and household management services.
• Coordinate vendors, appointments, and scheduling on your behalf.
• Communicate with you about services, updates, or changes.
• Process payments and maintain accurate records.
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3. Information Sharing
We do not sell or rent your information. We may share your information only with:
• Trusted third-party service providers or vendors (e.g., cleaners, caterers, maintenance) who help fulfill your requests.
• Legal authorities if required by law or to protect our rights and property.
All vendors are expected to maintain confidentiality and only use your information for agreed-upon services.
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4. Data Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, or loss. This includes the use of secure storage systems and limiting access to authorized personnel only.
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5. Your Rights
You have the right to:
• Access or update your personal information.
• Request deletion of your data (unless required for legal or contractual purposes).
• Ask questions about how your data is used.